COVID-19 UPDATE, January 5, 2021

WE ARE HERE FOR YOU

What you need to know when someone you love dies at this time:

We will bring your loved one to us. 
We'll talk with you soon after to discuss wishes. You may wish to get started with this form Immediate Need.  
Contracts may be signed via email, or you may come in to arrange. Only two (2) family members are allowed in for the arrangement (as per the Bereavement Authority of Ontario's directive of Jan 4, 2022)
Pre-arrangements are honoured. 
Family Time, a time to say goodbye, is still available and encouraged.
Cremation in our Crematorium is ongoing.
Burials at Cemeteries are ongoing. 
We offer complimentary Live Streaming on an interactive website which allows attendees to upload photos, sign the guestbook, read the order of service, and add their condolences to the chat.
You may choose a visitation, funeral service, and/or graveside service. This can include a Clergy or Celebrant, flowers, music, eulogies. These may happen many months after a death.
Eulogies, candle-lighting, flowers, readings, a slideshow of memories are all meaningful ways to say goodbye, even if the size of your gathering is smaller than wished for. Recording it, live and/or for later, means others can partake as well. 

.....Our condolences to you.........this is a really hard time............ It's important to remember to breathe. . . . . . 


The following are what we are able to offer, in compliance with the Public Health guidelines carefully followed*:

1. Funerals and Celebrations of Life in our chapel for up to 50 people (with proof of vax) or 25 people (without proof of vax) including family, officiant and guests. Livestreaming is complimentary and allows an unlimited number of guests to attend online. RSVPs are required, which we will take care of if desired. Contact tracing, social distancing and mask-wearing are required.  Seating plans are used to group households; ushers lead out from the back. 

2. Visitations in our largest suite for 13-15 people or in our Reception & Celebration Centre for 20-25 people including family and guests (lower number is for no Proof of Vax, higher number is for with Proof of Vax).  RSVPs, contact tracing, social distancing and mask-wearing are required.   

3. Drive Up Visitations for an unlimited number at our Celebration Centre door, by car.  Up to 10 family members stand inside our Reception Centre back doors, separated by two large screen/Plexiglas doors.Each car drives right up to our awning, and the passengers share condolences from within their cars. A viewing may be offered in the alcove just before the doors. 

4.  Graveside services are limited by the cemetery rules, and the numbers include family, officiant and guests. RSVPs are required and contact tracing, social distancing and mask-wearing is required.  Please note, cemeteries do not offer speaker systems. We are now able to offer livestreaming at the cemeteries, complimentary during Covid. 

5. Receptions & Celebrations of Life for 20 to 25 people (lower number is for no Proof of Vax, higher number is for with Proof of Vax) including family and guests in our Reception and Celebration Centre. Food and refreshments are no longer permitted at Step 2. RSVPs are required, and contact tracing, social distancing and mask-wearing required.

Masks or face coverings must be worn at indoor and outdoor funerals. Condolences are best given verbally during Covid, as hugs and handshakes put the family at risk. Maintaining 2 meters from others keeps us all safe. 

*Our staff will be screening visitors, providing medical masks to all, taking information for contact tracing, disinfecting continuously, and ensuring physical distance is observed. We screen ourselves daily, sanitize regularly, wear KN95 masks except when eating or drinking, use staff-washrooms, work from home as much as possible, and work with KFLA Public Health as well as the Bereavement Authority of Ontario to be above-standard in following guidelines. 

We are pleased to say that all of our staff have provided us with proof of double vaccination and most have booster shots.

ONLY THOSE WITH NO SYMPTOMS of COVID-19, NO HOUSEHOLD CONTACT WITH THESE SYMPTOMS, AND NO ONE WHO SHOULD BE SELF-ISOLATING SHOULD COME INTO THE FUNERAL HOME IN ORDER TO LIMIT THE SPREAD. IN ORDER TO ENTER, YOU MUST BE ABLE TO PASS THE ACTIVE SCREENING AT THE DOOR, WHICH IS IN ACCORDANCE WITH THE LATEST PUBLIC HEALTH GUIDELINES. 

Thank you for trusting us at this hard time. 

Sincerely, 

Jim and Sarah